Your privacy matters to casino88. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and the rights you have over your information as a casino88 player in the Philippines.
Key commitments casino88 makes to every Filipino player.
All data transmitted between your device and casino88 is protected by industry-standard 256-bit SSL encryption, keeping your personal and financial information safe from interception.
casino88 stores your personal data on secured servers with restricted access. Only authorised personnel with a legitimate business need may access player data.
casino88 will never sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate and improve the casino88 platform.
Under the Philippine Data Privacy Act of 2012 (Republic Act 10173), you have the right to access, correct, and request deletion of your personal data held by casino88.
casino88 uses cookies only to improve your experience — session management, preferences, and analytics. You can manage cookie settings through your browser at any time.
casino88 only sends promotional communications to players who have opted in. You can unsubscribe from casino88 marketing emails at any time via your account settings.
Summary: casino88 ("we," "us," "our") is committed to protecting the privacy of all players on casino88.one. This Privacy Policy describes how casino88 collects, uses, stores, and shares your personal information when you use our platform. By registering a casino88 account or using our services, you consent to the practices described in this policy. This policy is governed by the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
1.1 casino88 operates the online gaming platform accessible at casino88.one ("Platform"). As the personal information controller, casino88 is responsible for the personal data of all registered players and visitors to the Platform.
1.2 This Privacy Policy applies to all personal data collected by casino88 through the Platform, including data collected during account registration, gameplay, deposits, withdrawals, customer support interactions, and marketing communications.
1.3 By accessing or using the casino88 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this policy, you must not use the casino88 Platform.
1.4 This Privacy Policy should be read together with the casino88 Terms & Conditions, which govern your use of the Platform.
casino88 collects the following categories of personal data:
2.1 Identity Data: Full name, date of birth, gender, nationality, and government-issued identification number (e.g., Driver's License, SSS, PhilHealth, Passport, UMID, PhilSys National ID number).
2.2 Contact Data: Email address, mobile phone number, and residential address (including city, province, and postal code).
2.3 Financial Data: GCash account details, PayMaya / Maya account details, bank account information (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank), and debit card details used for deposits and withdrawals. casino88 does not store full card numbers; payment data is tokenised by our payment processors.
2.4 Account Data: Username, encrypted password, account preferences, deposit and withdrawal history, bonus history, and gaming activity records.
2.5 Technical Data: IP address, device type, operating system, browser type and version, time zone, and session data collected automatically when you access the casino88 Platform.
2.6 Usage Data: Information about how you use the casino88 Platform, including pages visited, games played, session duration, and click-through data.
2.7 Communications Data: Records of your communications with casino88 customer support, including live chat transcripts, email correspondence, and support ticket history.
2.8 KYC Documents: Copies of government-issued identification documents submitted during the Know Your Customer (KYC) verification process.
casino88 collects personal data through the following means:
casino88 uses your personal data for the following purposes:
casino88 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
6.1 casino88 does not sell, rent, or trade your personal data to third-party marketers under any circumstances.
6.2 casino88 may share your personal data with the following categories of third parties, strictly on a need-to-know basis:
6.3 All third parties with whom casino88 shares personal data are required to handle such data in accordance with applicable data protection laws and casino88's data processing agreements.
7.1 casino88 uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help casino88 recognise you, remember your preferences, and analyse Platform usage.
7.2 casino88 uses the following types of cookies:
7.3 You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the casino88 Platform.
8.1 casino88 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations.
8.2 In accordance with Philippine AML regulations and PAGCOR requirements, casino88 retains transaction records and KYC documentation for a minimum of five (5) years following the closure of your account or the completion of the relevant transaction, whichever is later.
8.3 Where personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, casino88 will securely delete or anonymise such data.
9.1 casino88 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
9.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, casino88 will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act of 2012.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by casino88:
10.2 To exercise any of the above rights, please contact the casino88 Data Privacy Officer via the contact details in Section 14. casino88 will respond to all data privacy requests within thirty (30) days of receipt, in accordance with the Data Privacy Act of 2012.
10.3 casino88 may need to verify your identity before processing a data privacy request to ensure that personal data is not disclosed to an unauthorised person.
11.1 The casino88 Platform is strictly intended for persons aged 21 years and above, in compliance with Philippine law and PAGCOR regulations. casino88 does not knowingly collect personal data from persons under the age of 21.
11.2 If casino88 becomes aware that personal data has been collected from a person under the age of 21, casino88 will immediately suspend the relevant account, delete the associated personal data, and forfeit any balances in accordance with the casino88 Terms & Conditions.
11.3 If you believe that casino88 has inadvertently collected personal data from a person under the age of 21, please contact casino88 support immediately so that appropriate action can be taken.
12.1 The casino88 Platform may contain links to third-party websites or services for informational purposes. casino88 is not responsible for the privacy practices or content of any third-party websites.
12.2 casino88 encourages you to review the privacy policies of any third-party websites you visit. The inclusion of a link on the casino88 Platform does not constitute an endorsement of the linked website or its privacy practices.
13.1 casino88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or regulatory requirements.
13.2 When material changes are made to this Privacy Policy, casino88 will notify registered players via email or an in-platform notification at least seven (7) days before the changes take effect, where practicable.
13.3 The most current version of this Privacy Policy is always available at casino88.one/privacy-policy. The date of the most recent revision is displayed at the top of this page.
13.4 Your continued use of the casino88 Platform after any amendment to this Privacy Policy takes effect constitutes your acceptance of the revised policy. If you do not agree to the revised Privacy Policy, you must stop using the Platform and may request account closure.
14.1 If you have any questions, concerns, or requests regarding this Privacy Policy or casino88's data processing practices, please contact our Data Privacy Officer:
casino88 Data Privacy Officer
Website: casino88.one
Email: [email protected]
Support Email: [email protected]
Live Chat: Available 24/7 via the casino88 Platform
Response Time: Within 30 days of receipt
14.2 If you are not satisfied with casino88's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
Now that you know how casino88 handles your data, enjoy a safe and secure gaming experience — slots, live casino, bingo, and more, all built for Filipino players.
21+ only. Gambling is addictive. Know when to stop. Play responsibly.